OpenAI today pushed ChatGPT beyond one-off chats with the launch of “workspace agents,” persistent AI assistants designed to automate recurring business workflows even when employees are offline.
What it is
- Workspace agents are powered by OpenAI’s Codex model and run in the cloud as persistent assistants that can connect to external apps, retain context across projects, and execute multi-step workflows without repeated prompts.
- OpenAI frames them as “an evolution of GPTs,” able to handle tasks from report preparation and code writing to message responses, and to keep working on schedules or in response to triggers.
How they work
- Teams can create an agent from a new tab in ChatGPT by describing the desired workflow. ChatGPT helps map the process, connect tools, and test the agent.
- Agents can be shared across an organization and used inside ChatGPT or Slack. They can gather context from enterprise systems, follow team processes, request approvals where needed, and move work across tools and handoffs.
Availability, pricing and conversion
- Workspace agents are available now in research preview for ChatGPT Business, Enterprise, Edu, and Teachers plans.
- OpenAI said the feature will be free until May 6, 2026, after which it will switch to a credit-based pricing model.
- Existing custom GPTs will remain available, and OpenAI says it will make it easy to convert GPTs into workspace agents; the company also said its own teams are already using the technology.
Security and governance
- As the tech advances amid a broader push to build autonomous systems, OpenAI acknowledged security risks like prompt injection. It said organizations can limit what data and tools agents can access, require human approval for sensitive actions, and monitor for attacks.
Bigger picture
- The launch comes as major cloud players — Google, Microsoft and Amazon — pour billions into agentic AI that aims to complete tasks with limited human oversight.
- For crypto businesses specifically, persistent agents could automate 24/7 monitoring, reporting, and cross-team workflows across time zones; however, firms should weigh benefits against security and compliance risks when connecting agents to sensitive wallets, exchanges, or on-chain systems (implication, not new OpenAI fact).
OpenAI did not immediately respond to Decrypt’s request for comment.
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